Coronavirus guidance and support

UPDATED ON 26 MAY AT 10:58


South Oxfordshire and Vale of White Horse District Councils are committed to supporting all local businesses. We are working with the Department for Business, Energy and Industrial Strategy (BEIS) to understand the UK Government’s support available and when it will be available.

Below is a summary of the latest information.

 

The government has published eight specific guides for different types of work:


Download the Financial Support infographic here.

 


The Chancellor has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19.

This includes a package of measures to support businesses including:

Please note that South Oxfordshire District Council and Vale of White Horse District Council grants are FREE to apply for.

 

Check if your business is eligible for a grant using the Business Support Finder.

 


The online service to claim back Statutory Sick Pay (SSP) is now available.

To use the online service you will need the Government Gateway user ID you got when you registered for PAYE Online. If you did not register online you will need to enrol for the PAYE Online service.

Find your lost Government Gateway user ID if you do not have it.

The repayment will cover up to 2 weeks starting from the first qualifying day of sickness, if an employee is unable to work because they either:

  • have coronavirus (COVID-19) symptoms
  • cannot work because they are self-isolating because someone they live with has symptoms
  • are shielding and have a letter from the NHS or a GP telling them to stay at home for at least 12 weeks

You can claim for periods of sickness starting on or after:

  • 13 March 2020 – if your employee had coronavirus or the symptoms or is self-isolating because someone they live with has symptoms
  • 16 April 2020 – if your employee was shielding because of coronavirus

The weekly rate was £94.25 before 6 April 2020 and is now £95.85. If you’re an employer who pays more than the weekly rate of SSP you can only claim up to the weekly rate paid.

Find out more here.



  • Commercial tenants unable to pay rent because of Coronavirus will be protected from eviction
  • Measures support ongoing conversations between landlords and tenants about voluntary arrangements
  • Latest measure builds on the unprecedented package of support for businesses already announced

These measures will mean no business will be forced out of their premises if they miss a payment in the next 3 months.

As commercial tenants will still be liable for the rent after this period, the government is also actively monitoring the impact on commercial landlords’ cash flow and continues to be in dialogue with them.


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Time to Pay (HMRC)

HMRC has set up a dedicated COVID-19 helpline to help those in need, and they may be able to agree a bespoke Time to Pay arrangement. 

HMRC will also waive late payment penalties and interest where a business experiences administrative difficulty contacting HMRC or paying taxes due to COVID-19.

If you are concerned about being able to pay your tax due to COVID-19, call HMRC’s dedicated helpline on 0800 0159 559.

Insurance

Businesses that have cover for both pandemics and government-ordered closure should be covered, as the government and insurance industry confirmed on 17 March 2020 that advice to avoid pubs, theatres etc is sufficient to make a claim.

Insurance policies differ significantly, so businesses are encouraged to check the terms and conditions of their specific policy and contact their providers. Most businesses are unlikely to be covered, as standard business interruption insurance policies are dependent on damage to property and will exclude pandemics.

 


The Government’s Business Support Helpline is available for businesses in England, of all sizes, who wish to speak directly to an advisor about the impact of Coronavirus. The number to call is 0300 456 3565.


Government is also advising businesses to build their own resilience by reviewing their business continuity, developing an understanding on the potential impacts to their supply chains, customers or other factors critical to their operations. 

This is a rapidly evolving situation, which we are monitoring carefully. The situation is kept under constant review and any change in guidance will be based on scientific evidence. The Government’s approach is clinically led, based on the expert advice of the UK’s Chief Medical Officer for England, the NHS and Public Health England. 

Businesses should check for daily updates at GOV.UK and subscribe to receive email alerts to ensure they are acting on the most up to date information.


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