Get ready for the new NHS COVID-19 app

Businesses across England and Wales are being urged to download QR codes to prepare for a new NHS COVID-19 app.

Launching on the 24 September, the app will simplify the Test and Trace process by enabling the public to automatically “check into” a venue. This will allow NHS Test and Trace to contact customers with public health advice, should there be a COVID-19 outbreak.


The app allows users to:

  • Get alerted if they’ve been near other app users who have tested positive for coronavirus
  • Get alerted if they have recently visited a venue where they may have come into contact with coronavirus (The alert message will not mention the name of the venue)
  • Know the level of coronavirus risk in their postcode district
  • Check if they have coronavirus symptoms and easily book a test
  • Keep track of their self-isolation countdown and access relevant advice

The tool is quickly set up by completing an online form, printing and displaying a QR code poster and requesting that all visitors scan this on arrival at your premises.

Business owners are encouraged to prepare for the launch, by following these steps:

  1. Create a QR code for your venue online
  2. Print and display the poster by the entrance(s) to your premises (if you do not have a printer, you can show the QR code on a display screen, such as a TV or tablet. You will need to ensure it is within reach so visitors can scan it with their mobile phones)
  3. Encourage visitors to scan the poster to check in on arrival to your venue
  4. Provide an alternative process to collect data for individuals without a smartphone or access to the app


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